FAQ

If you purchased tickets, but didn’t receive them in your e-mail inbox yet, please contact our ticketprovider Tibbaa or Ticketmaster (depending on where you bought your tickets).

TIBBAA
Go to https://tibbaa.com/ticket-lost or send an email to support@tibbaa.com.

TICKETMASTER
Go to this helpdesk article on Ticketmaster.nl to get hold of your tickets.

Make sure to look up your order number, which you can find at the description of your transaction in your banking app.

If you have tickets but can’t go anymore, you can try to sell them securely on Ticketswap.
No refunds are given.
If #LLF is sold out, you can try Ticketswap to cop tickets as well.

All ticket buyers received an e-mail with the options you have. If you want, you can use your ticket to go to Latino Gang Festival which is 2 days before LOUDLIVE on the 8th of July in Breepark. You can also request a full refund or choose to keep your tickets and use it for a next edition. Need more info? You can read the full terms in the footer of our website.

LOUDLIVE Festival | OPENMINDED CREATIVE COOL IDENTITY
A new European festival that combines top music acts, inspiring art, inimitable fashion looks & food from all over the world.

Follow us on
Instagram: @loudlivefestival
TikTok: @loudlivefest
Snapchat: @loudlivefest 

LOUDLIVE 2022 is postponed to 2023. More info soon!

#LLF 2023 will take place at Breepark Breda, The Netherlands.

Address:
Bavelseparklaan, 4817 ZX Breda, The Netherlands

Find us on Facebook and Instagram. 
If you have any questions that are not answered in our FAQ, don’t hesitate to send us an email: info@loudlivefest.com 

We offer a great variety of food and drinks that originate from all over the world. Do you have food allergies or questions about the food being served at LOUDLIVE Festival? Please contact us at info@loudlivefest.com 

It’s not allowed to bring your own food or drinks to #LLF.

At #LLF you purchase drinks and food with unique #LLF tokens that can be bought online before the festival starts or at the festival terrain. You can purchase these tokens at the various cashier points using cash, a debitcard (Maestro) or a creditcard (Visa/Mastercard). Please keep in mind that there are no ATM’s at our festival site.  Once tokens are bought, they are not refundable.

Free drinking water is available at LOUDLIVE Festival. Make sure you stay hydrated, especially when the weather is hot (and the music even hotter). You can find the water tap points next to the toilets.

We have lockers next to the entrance where you can store your bag, coat or other belongings. You can bring a backpack to the festival, as long as its A4 size or smaller. Feel free to share a locker with your friend: they each fit around three summer coats.

Go easy on your ears and wear earplugs at all times! You can purchase your earplugs at one of the cashier points.

#LLF is an 18+ event. Please bring your ID with you: everyone attending #LLF will be asked to show a valid ID card at the entrance, which means: an ID card, passport or driver’s license. Photocopies or birth certificates are not accepted.

Cigarettes are sold at the festival site. Please note that you are required to show your ID card when buying cigarettes as is stated by the Dutch law. Be aware that it is forbidden to smoke cigarettes or e-cigarettes inside the tents.

Keeping it green is important! That is why #LLF no longer hands-out paper floorplans or flyers. Also we ask you to travel by public transport or bike and leave your car at home. This is not only good for the environment but also a lot safer.

Next to that, as of last year, we recycle our waste. This means no longer throwing all of your trash in one bin but plastic with plastic, paper with paper, etcetera.

All festivals in the Netherlands operate under a Zero Tolerance policy. This means that no soft- and hard drugs are allowed at #LLF. If you are in possession of drugs, you will be denied access to the festival and you may be handed over to the police. Public use of any drugs at the event will result in removal.

You are allowed to bring personal cameras, go-pros, folded selfie sticks (max. 1,5m when unfolded), cigarettes, roll-on deodorant (no spray cans) and chargers to #LLF.

Not sure you can bring an item? Just ask us upfront: info@loudlivefest.com.

Items that you are not allowed to bring to LOUDLIVE Festival are:

• Hard or soft drugs
• Weapons, (fire) arms and/or other dangerous or prohibited items
• Video equipment
• Sound recording equipment
• Professional or semi-professional video equipment (zoom lenses)
• Glass or cans
• Food or (alcoholic) drinks
• Pets
• Fireworks
• Laser items (pens, pointers)
• Bottles containing any type of gas or other substances
• Umbrella’s
• Flagpoles longer than 1.5m
  

Medical aids are there to help you at any time during the festival. They can provide you with water, aspirins or band-aids if. Not feeling so well? Don’t be afraid to head over there and always be open and honest about the substances you’ve taken. The medical aid station is marked by a red cross and can be found on the right side of the mainstage.

The medical aid station can be found on site and is marked by a red cross. A medical aid station is staffed with emergency medical professionals who can provide water, aspirins or plasters if you need them. If you seek medical aid, don’t be afraid you’ll get into trouble. Please be open and honest about the substances you’ve taken because it may save your life. You will not be legally prosecuted when seeing a medical aid team after using drugs, nor will the friend who brings you. If you can’t find the medical aid team feel free to ask a security guard or another crew member to guide you or call for help. If you choose to take drugs, we recommend you to tell your friend about what and how much you have taken, should they need to explain the situation to someone if you are unable to do so yourself.

If you suspect that somebody is unwell due to medical issue or the use of drugs or alcohol, seek immediate medical attention. Never leave anyone who’s feeling unwell. Ask for help and stay with your friend or fellow urban lover until medical help arrives. Keep an eye out for signs and symptoms in yourself and other.

Bringing your own medication is only allowed in combination with an official doctor’s note. Also the medication has to be packed in its original packing.

LOUDLIVE Festival has a special entrance to fit right through if you are in a wheelchair. It is located next to the regular entrance, ask the present staff for help if needed. The greater part of the festival grounds consists of grass. This means that, under certain circumstances such as a lot of rain, the grounds won’t be as passable as we wished for. We do not have a special platform for wheelchairs.

At the toilet area, there are toilet facilities that are suitable for wheelchairs. Don’t hesitate to ask our staff or another visitor for assistance.

Did you lose some of your belongings while attending an #LLF event? Please contact our lost & found department: lostitems@loudlivefest.com. Make sure to add a detailed description of the missing items. Don’t forget to add your full name and contact information in the email.

We will contact you within two weeks after the festival has ended.

Do you have any other questions? Please contact us: info@loudlivefest.com.
See you in July!

A party without music, is no party to begin with. But loss of hearing or having a constant ringing in your ear is not a souvenir you want to bring home.  Go easy on your ears and wear earplugs at all times. These are available at our information desk or special hearing loss prevention stands. Also – we recommend staying a few feet away from the speakers. Standing right in front of the speakers is never a good idea, even when wearing earplugs.

Look after yourself, look after your friends but also look after other party-goers. Your relish and safety are top priorities for us. If you see someone who is dehydrated, needs medical attention or just a helping hand: be the one to offer your helping hand. Take care of your friends, especially when you know or suspect they are under the influence of a substance. By entering the festival, always agree upon a meeting point in case you lose each other. Made the decision to take drugs or drink alcohol? Be honest and tell your friends. Don’t try to convince others to take a substance and do not let someone convince you if you don’t want to. Be yourself and follow your instincts.

Even though you think you can party all-day-long, people are not robots. Give yourself the opportunity to recharge and make sure you’ll get enough sleep. A good night’s sleep will restore your body and will get you ready for the next party! Don’t forget to treat yourself to a good breakfast. Be aware that dancing dehydrates your body of vital fluids. Drink water when your thirsty but know that water alone might not be enough. It’s best to drink a combination of water, soda and sports drinks throughout the day. Don’t drink more than 2 glasses or one 0.75L bottle each hour. Drinking too much water can be dangerous. So hydrate yourself – drink water and some sugar and dance all day long!

Look after yourself. Plan ahead. ‘’Less is more’’ when it comes to drugs and alcohol. You don’t want to ruin the time of your friends by overstretching yourself.

Always check the weather forecast before you go to a festival and make sure you are prepared for any type of weather. Day and night temperatures can vary a great deal: dress in layers, use sunscreen, take a poncho and wear a hat. Alcohol and drugs will cloud your judgement and assessment of your body temperature. Be sure to bring warm clothes for your journey home.

Non-stop partying and dancing are your goal but at some point, your body will need to cool down. Use this time to sit down in one of the chill out areas, take a walk around the festival or sit down at the food court which offers anything you need to recharge.

There’s more to partying than dancing. With the most beautiful and sexy people at #LLF it is only natural to flirt your way around this beautiful day. However, keep in mind that your judgement may be clouded due to for instance alcohol. Be cautious of taking strangers back to your home, make sure a friend knows who you’re with and where you are. Use condoms.

Don’t be afraid to say no, and don’t allow yourself to get talked into something you don’t want. This also works the other way around – until you get a clear OK from the other, the answer is always ‘’no’’. Respect each other’s limits: do not persuade or intimidate. Someone who really likes you, will respect your wishes.

Using alcohol or/and drugs, people are more likely to overestimate their driving skills. Do not drive when you are in this condition. In your diminished state you are a direct danger to both yourself and other people. You can kill yourself, your friends or somebody else’s friend or family. Also be aware of another danger to drivers (which is often underestimated): fatigue. The only cure is sleep. Energy drinks and other stimulants will not refresh you. Take care of your own drive home, never join a driver who is not sober. Whenever possible: use public transport. If you do go by car, appoint a designated driver well in advance, encourage and respect their promise to ‘’not-drink-and-drive’’ at the festival and do not distract the driver from driving, no matter how cool you and your friend look on that Instagram picture you took at the festival.

More info about safe celebrating? Visit: www.celebratesafe.nl